What to expect from our White Glove Delivery
On the day before your delivery you will receive a call between 4p-6p giving you a two hour window for when to expect our drivers. At that time you can let our warehouse know that you would like a call when the driver is headed to your home with a more precise arrival time.
Please make sure to follow these instructions to prepare for your delivery:
1. Please clear the room of items that will need to be removed to make room for your furniture that is being delivered.
2. Please clear a path into the house and inside leading to where the new furniture will go.
3. Please have all animals put away.
As always, the day of your delivery you can track your delivery in real time by entering your sales transaction number or phone number in the box below Thank you and congratulations on your new furniture purchase!
Delivery & Order Tracking
Use our order tracker to check the status and location of your purchase from Howell Furniture.
Customer Comments
White Glove Delivery
Sit back and relax. We will take care of everything
What to Expect
A 2-hour window is provided the night before delivery
30-minute call ahead
Pre-delivery inspection
Furniture placed in the room of your choice
Furniture assembly provided
Packaging materials clean up and recycling
Customer survey to make sure we did our job properly
Please Note:
We cannot remove or rearrange existing furniture
On the day of delivery, please create a clear path and cover exposed floors
Questions?
Customer Pick Ups
Customer pickup is available at our Beaumont Distribution Center
Questions?
1465 CALDWELL
BEAUMONT, TEXAS 77703
409-835-2336
Additional Pick-Up Information
VEHICLE SIZE AND TYPE
Please bring an appropriate vehicle for your furniture pickup.
We will not be responsible for unsafe loads.
PICKUP HOURS
Monday through Saturday
10:00am - 5:00pm
PICKUP NOTIFICATIONS
Have your invoice number ready &
Call the location you purchased from on the day of pick up at least one hour in advance.
ASSEMBLY
Items picked up at our Distribution Center may require assembly and will be in their unopened factory packaging.
We will provide assembly for a charge of $39.95
